Delivery Information - Online Shopping

Delivery Charges

For deliveries to the UK Mainland, Northern Ireland and Highlands & Islands the following delivery charges will apply:

  • orders over or equal to £100.00 (inc VAT) include FREE delivery
  • orders below £100.00 (inc VAT) incur a £4.99 delivery charge

Delivery terms (including charges) only apply for items that are purchasable online. Please remember you DON'T need a Makro card to shop on-line.

To view Makro's full terms & conditions, please click here.

Delivery Lead Times

Makro aim to deliver orders within 3-5 working days, the following exceptions apply:

  • weekends and bank holidays are not included within the estimated lead times
  • large quantity orders may take a little longer to deliver, due to the volume
  • Makro only deliver to the UK, including Northern Ireland and the Highlands & Islands of Scotland
  • Makro do not deliver to any Channel Islands.

The estimated delivery lead time will start on the first full working day, usually the day after you first place your order.

To view Makro's online FAQ page, please click here.

Tips for a Quick Delivery

Makro understands how important it is for you and your business to receive your order quickly. So here are a few top tips that you can follow to help us with this process:

  • when placing your order, double check your delivery details to ensure your address and postcode are correct
  • try to provide us with as much contact information as possible, such as a phone number and email address, in-case we have to contact you about your order
  • If you are ordering on behalf of a business and would like your order delivered to a business address, ensure that the business name is included within the delivery information, so the courier can locate your premises
  • once you have completed your order, add our email address to your list of safe email addresses, so that any important information regarding your order reaches your inbox instead of going straight to your spam folder
  • check your tracking information, this provides an update on the progress of your delivery and can be viewed any time of day. To access your tracking information, please click on the link found in your dispatch email

Thank you for shopping with Makro online