Privacy & Cookies - Online Shopping


We take the privacy of all our customers and website users very seriously. This Privacy Policy outlines how your personal information will be treated. Our Privacy Policy will be reviewed and enhanced from time to time and you should check this page to see our most up to date policy.

  1. Data Protection Act: Makro is responsible for the processing of any personal information you provide through this site and in any subsequent dealings with us, and its processing is registered in the United Kingdom under the Data Protection Act 1998.
  2. Collection of Data: Makro will collect, process, and/or use the information provided by you (”Personal Data”) for the purposes of administering and performing your contract with Makro, general and long-term customer care and personalised customer service, as well as sales promotion, market and opinion research activities (by mail and electronic communications).
  3. Tradecard: Makro will access information recorded through the use of your Makro trade card on this site to help us improve our service to you and to make our communications more relevant.
  4. Identity Protection: Any information you provide may be used to verify your identity and assist Makro in preventing or detecting fraud. As part of these checks your information may be disclosed to credit reference agencies, who may keep a record of that information. This is not a credit check and your credit rating will be unaffected.
  5. Customer Contact: Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.
  6. Security: Access to personal data will be limited to authorised employees as required for the purposes identified above as well as IT security and maintenance. Makro uses reasonable technical and organisational measures to protect the security and confidentiality of personal data and regularly reviews and improves these measures as necessary to reflect legal developments and/or improvements in available technology.
  7. Your Rights: You have the right to access and review your personal data and to request that your personal data be corrected, amended, deleted, or blocked. You may withdraw your consent to processing at any time by notice to Makro’s data protection officer. To amend data we hold, withdraw your consent to processing or to obtain a copy of the personal information Makro holds about you, please write with full details to us at: data protection officer, legal department, Makro Self Service Wholesalers Ltd, Liverpool Road Barton Moss Eccles M30 7RT. If you are requesting copies of data please enclose a cheque for £10 payable to Makro Self Service Wholesalers Ltd.
  8. Links with other Makro websites: This privacy policy only covers Makro's websites. We are not responsible for the data policies or procedures or content of other linked websites. We recommend that you check the privacy and security policies of each website you visit. Cookies and similar devises such as web bugs may be used by us to provide you with customised information from our website. A cookie is an element of data that a web site can send to your browsers, which may then store it on your system. 
  9. Third parties: We may supplement the information that you provide to us with information that we receive from other parties.
  10. Sale of Business: In the event that the business is sold or integrated with another business, your details may be disclosed to our advisors and any prospective purchaser's advisers and will be passed on to any new owners of the business to use in the same way as set out in this policy.


Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently pages are visited and to determine which are the most popular areas of our website. We may use cookies so that we can give you a more personalised experience when returning to our website. By using our website, you are consenting for the cookies to be applied to your browser. There are two types of cookies used on our website:

  • Persistent Cookie - persistent cookies do not expire at the end of a session, they can be used to record information such as how you initially came to the website
  • Session Cookie - session cookies are deleted by your web browser once you have closed your browser

The following cookies are used on our website:

Cookie Name Type Purpose
BPSESSID Persistent

The "PHPSESSID" cookie is required so that the site can recognise the same user clicking from page to page. Without it, every page would be treated as the first visit to the site, and anything added to the shopping basket would be instantly forgotten

PHPSESSID Persistent The "session" cookie is intended for the user's convenience, These cookies are used so that users can be classed as "returning" and the contents of their shopping basket will still be available
email & password Session If a user signs in with an email address and password, these login details are are saved so that they can remain logged in when returning (the password is encrypted). If a user signs out, their login details are removed from the cookie
__utma Persistent This cookie is utilised for Google Analytics tracking. It does not use any customer data
__utmb Persistent This cookie is utilised for Google Analytics tracking. It does not use any customer data
__utmc Session This cookie is utilised for Google Analytics tracking. It does not use any customer data
__utmz Persistent This cookie is utilised for Google Analytics tracking. It does not use any customer data

To view Makro's full terms and conditions, please click here.