Foodservice
Makro Foodservice UK is the dedicated division of the internationally active Metro group, which includes Makro Cash and Carry. We stock and deliver an extensive range of food and non food items, a true one stop of delivered goods for the caterer.
Services
Saving you money
- Every day low pricing
- Continuous Price Benchmarking versus our competitors
- High quality and affordable own label products, saving up to 20% on the leading brands
- Excellent offers and promotions
- Excellent loyalty rewards with a retrospective bonus
Saving you time
- Range - choose from a comprehensive range of fresh, frozen, grocery and non food items
- Service -reliable service from experienced professionals, including a late cut off time of 7pm for orders being delivered the next day
- One stop shop - full Multi-temperature service, so one delivery for everything, direct to your kitchen
- Expertise - access to our professional services such as fishmongers, butchers, sommeliers who can all help with supporting your business needs
- Local Dedicated Team – a team that will work with you to manage your business needs
Foodservice FAQs
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Q: Who is MAKRO FOODSERVICE?
A: MAKRO FOODSERVICE UK is the dedicated delivery division of the internationally active Metro Group – the Metro Group consists of other wholesale and retail operators, including MAKRO Cash and Carry UK. -
Q: How do I place an order?
A: Orders can be placed online, by phone, fax or email. -
Q: Will my MAKRO FOODSERVICE account allow me to shop in a MAKRO Cash and Carry store too?
A: MAKRO Cash and Carry UK and MAKRO FOODSERVICE UK operate separately therefore you cannot shop in a MAKRO Cash and Carry store unless you have a registered trade card.
View more information on how to get a trade card -
Q: What products does MAKRO FOODSERVICE deliver?
A: MAKRO FOODSERVICE stock and deliver an extensive range of high quality,professional catering products – including food and non-food lines. -
Q: Is there a delivery charge?
A: No. All standard delivery is free of charge. Additional services may be subject to charge. -
Q: Can I order online?
A: Yes, please liaise with your sales consultant to create an account -
Q: What if any of the goods are damaged in transit?
A: In the unlikely event that goods are damaged in transit the driver will contact your Delivery Helpline – they will then contact you to agree a suitable solution. The damaged goods can be returned with the driver or collected on the next delivery. -
Q: Is there a minimum order value?
A: Yes, orders below £75 will incur a small delivery charge, ask your sales consultant for more information. -
Q: What if a product I need is out of stock?
A: In the unlikely event that we are out of stock of a particular product your Delivery Manager will contact you before your delivery. Where possible you will be offered a suitable substitute – at no additional cost.
We have a wide range of options, a credit facility is available with collection by direct debit but we also accept cash, cheque and card payments. Liaise with your sales consultant on the best option for your business.
